Record the handover
Take dated readings and retain lease or completion evidence.
A change of tenancy should be reported promptly so suppliers can close and open the correct accounts. Useful evidence includes dated meter readings, lease details and the incoming or outgoing occupier's information.
We can explain the information required and help your business move from temporary or deemed arrangements towards an appropriate contract.
Moving premises
Create a clear boundary between occupiers.
Notify each supplier
Confirm outgoing and incoming legal entities for every supply.
Set up the new account
Review deemed terms and arrange a suitable ongoing contract.
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Customer experience
Business energy support for LTS Global Solutions
Read how Energy Geeks helped with a change of tenancy, supplier options and ongoing account support.
Moving business premises
Managing business energy during a change of tenancy
Clear dates, readings and legal-entity details help separate the outgoing account from the incoming occupier and reduce avoidable billing disputes.
Close the outgoing account with evidence
The outgoing occupier should record final meter readings, meter serial numbers and the date responsibility ends. Photographs, lease documents and a forwarding address can help the supplier produce a final bill against the correct period.
Electricity and gas may have different suppliers and account references, so both should be notified. Keeping copies of submitted evidence is useful if estimated reads or later charges need to be challenged.
Set up the incoming supply promptly
An incoming business should take dated opening readings and identify the current suppliers as soon as it becomes responsible for the premises. Supply may continue under deemed or out-of-contract terms until a suitable agreement is arranged.
The supplier may request a lease, completion statement or other occupancy evidence together with company and billing details. Providing consistent information helps avoid the account being linked to the wrong entity or date.
Clarify landlord and tenant responsibilities
Responsibility depends on the lease, metering arrangement and who contracts with the supplier. Landlords, managing agents and tenants should agree who covers void periods and communal or sub-metered supplies.
A change of tenancy concerns legal responsibility for an existing supply. Premises that need a new physical connection, meter relocation or major capacity change require a different network and metering process.
Questions and answers
Change of tenancy FAQs
What should I record when moving premises?
Record dated meter readings, meter serial numbers, occupancy dates and the details shown on the lease and existing energy correspondence.
Will the energy stay on when a business moves in?
Supply often continues under temporary or deemed terms, but the position should be confirmed with the supplier promptly.
Who pays for energy during a vacant period?
Responsibility depends on the lease and supply arrangement. Landlord, tenant and managing-agent dates should be supported by meter readings and occupancy evidence.
Can an incoming business change supplier immediately?
Often a new occupier can arrange a contract, but the existing supplier must first recognise the change of responsibility and may request supporting documents.
Is a change of tenancy the same as a new connection?
No. A tenancy change transfers responsibility for an existing supply. A new connection creates or materially changes the physical network connection.
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